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The Association for Software Testing is pleased to announce its ninth annual conference, CAST 2014 “The Art and Science of Testing”, to be held in New York, NY, August 11-13. To some, software testing is an outgrowth of engineering, mathematics and physics, while to others, testing is an exploration of psychology, philosophy or sociology. At CAST 2014, conference speakers will share their stories and experiences surrounding software testing, whether bound by rules and laws of science and experimentation, or expressed through creativity, imagination, and artistry.

Join us this summer for our ninth annual conference in downtown New York City at the beautiful Kimmel Center located next to Washington Square Park August 11-13, as we explore the art and science of testing.

IMPORTANT NOTE: Creating a profile on this site does not constitute registering to attend the conference. If you would like to attend and have not yet registered, please learn more and register »


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Tuesday, August 12 • 3:30pm - 4:35pm
Are Your Test Reports a Death Sentence (Part 2 of 2)

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Good software testers often interact more with people than software, especially when reporting on the results of testing. Yet our industry has little focus or training on the social and psychological aspects of our jobs. There are times when the results testers deliver to our project teams and stakeholders can be difficult to take. It is fascinating to observe the reactions a negative testing message can provoke in people during the final, stressful phase of a project. Based on the speaker’s experience in highly contentious test reporting and background in psychology, Nancy discusses the psychological side of test reporting and examines the challenges when reporting difficult information to project stakeholders. Learn why test reporting problems are often people problems, model behaviours demonstrated in contentious situations and discover how to understand the emotional reactions from project stakeholders when delivering less than ideal testing results.
Speakers
avatar for Nancy Kelln

Nancy Kelln

Quality Assurance & Test Manager, FGL Sports Ltd.
Test Manager at FGL Sports Ltd. with 16 years of diverse IT experience, Nancy enjoys working with teams that are implementing or enhancing their testing practices and provides adaptive testing approaches to both Agile and traditional testing teams. She has coached test teams in various... Read More →

Tuesday August 12, 2014 3:30pm - 4:35pm EDT
KC906
  Workshop

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